Navigate

RaceRoom Racing Experience HelpDesk
or
Contact Us
Download PDF

Unable to purchase content inside the game?

J-F Chardon
2022-05-19
10 Comments
in FAQ

Are you unable to purchase items in the game?

If you click "confirm" on the purchase and see an endless, “Connecting to game” pop up, chances are that you have de-activated the Steam Overlay in the Steam settings.

 

To purchase items in the in-game store, the Steam Overlay must be activated.

To activate the Steam overlay follow these steps:

  • Start the Steam-client
  • Find the Steam menu in the top left corner of the Steam-client window.
  • In the drop-down menu that appears, click Settings.
  • In the window that appears there are several sections, select the section called "In-Game".
  • In this section you will see a checkbox with the description “Enable the Steam Overlay while in-game.” Make sure this is ticked.
  • Close the Settings window.
  • Right click the game in your Steam Library and select Properties.
  • An identical tick-box can be found here, make sure it is also ticked.
  • Try to start the game and purchase again.

 

Comments (10)

Philip Colaci Sat, 21st Jul 2018 2:08pm

I did it but nothing helped I am still in the purchase window and at the webside I get a error massage.

Petkov Sun, 25th Nov 2018 5:56pm

Hi ,
I buy the "Premium Pack" but I received nothing for the moment.

Thanks

Marc Fri, 19th Apr 2019 11:22pm

It didn't help, the steamoverlay still won't pop up

Danny O'Neill Mon, 2nd Sep 2019 1:28am

I have the overlay working and I'm getting this message "something wrong happened on our servers - Please try again"
but I still can't buy anything :(

Raphou Sat, 30th Nov 2019 3:01am

I've redeemed my VRP, and when i try to finalize my purchase, I see an error message saying "a display error occurred" and nothing happens. Please help

Konrad Müller Wed, 13th May 2020 10:25am

I checked that the ticks are in the tickboxes but I still can't drive with the Porsche Gt3R or on the Nordschleife.
Please help.

wilbert shaffer Fri, 26th Jun 2020 12:04pm

worked perfect for me. thanks

Clem Tue, 8th Dec 2020 6:11pm

I have checked that the boxes are clicked on in both places for the Steam overlay. Still am getting the error message "a display error occurred" and am not able to complete my purchase. I've tried logging on using Steam but this does not get me to the store or work either.

Luis Claudio Mesquita Correa Mon, 28th Dec 2020 10:24pm

I made a purchase from the Brands Hatch GP track on 12/21/2020, I played normally on the day. The track is now unavailable.
Help me !!

Peter Strand Fri, 12th Feb 2021 3:33pm

I have checked that the boxes are clicked on in both places for the Steam overlay. Still am getting the error message "a display error occurred" and am not able to complete my purchase. I've tried logging on using Steam but this does not get me to the store or work either.

Add a comment